AskNicely

AskNicely MCP Connector for Claude

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Manage customer experience and NPS surveys with AskNicely — track responses and audit sentiment via AI.

5 tools Official Updated Jun 28, 2026 Official Vinkius Partner

The AskNicely MCP Server provides a powerful natural language interface to your customer experience platform. Empower your AI agent to monitor your Net Promoter Score (NPS), retrieve real-time user feedback, and manage your contact survey workflows seamlessly.

Key Capabilities

  • NPS Monitoring — Retrieve your aggregate NPS statistics and track changes in customer sentiment over time.
  • Response Analysis — Access detailed survey responses, including scores and customer comments, to identify pain points and success stories.
  • Contact Management — List and audit your contact database, including when users were last surveyed.
  • Survey Automation — Trigger new surveys for specific customers directly from your chat interface to capture immediate feedback.
  • Real-time Statistics — Get instant summaries of your customer experience metrics without manual dashboard exports.
  • Secure API Access — Uses your AskNicely API Key for safe and authenticated communication.

Who is this for?

  • Customer Success Managers — Quickly audit recent feedback from specific accounts or segments.
  • Product Managers — Use AI-assisted summaries to understand user sentiment regarding new features or updates.
  • Marketing Teams — Identify promoters for case studies and testimonials using natural language queries.
nps-trackingcustomer-feedbacksentiment-analysissurvey-automationcustomer-satisfaction

5 tools expose this connector's capabilities to your AI agent.

get_account_check

Verify AskNicely account connection

get_statistics

Get aggregate NPS statistics and summary

list_contacts

List contacts in your AskNicely account

list_responses

List NPS survey responses from AskNicely

trigger_survey

Add a contact and trigger a survey immediately

See how to talk to your AI agent using AskNicely.

Show me our current NPS statistics.

Your current Net Promoter Score is 72. You have 85 promoters, 10 passives, and 5 detractors in the last 30 days.

List the last 5 survey responses with comments.

I've retrieved the latest responses. The most recent comment from 'John Doe' says: 'Love the new interface, very intuitive!' with a score of 10.

Trigger an NPS survey for 'Jane Smith' at 'jane@example.com'.

The survey for Jane Smith (jane@example.com) has been successfully triggered and she has been added to your contacts.

Log in to your AskNicely account, go to **Settings > API**, and you will find your API Key listed there. Copy it and paste it below.

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