AskNicely MCP Connector for Claude
FManage customer experience and NPS surveys with AskNicely — track responses and audit sentiment via AI.
The AskNicely MCP Server provides a powerful natural language interface to your customer experience platform. Empower your AI agent to monitor your Net Promoter Score (NPS), retrieve real-time user feedback, and manage your contact survey workflows seamlessly.
Key Capabilities
- NPS Monitoring — Retrieve your aggregate NPS statistics and track changes in customer sentiment over time.
- Response Analysis — Access detailed survey responses, including scores and customer comments, to identify pain points and success stories.
- Contact Management — List and audit your contact database, including when users were last surveyed.
- Survey Automation — Trigger new surveys for specific customers directly from your chat interface to capture immediate feedback.
- Real-time Statistics — Get instant summaries of your customer experience metrics without manual dashboard exports.
- Secure API Access — Uses your AskNicely API Key for safe and authenticated communication.
Who is this for?
- Customer Success Managers — Quickly audit recent feedback from specific accounts or segments.
- Product Managers — Use AI-assisted summaries to understand user sentiment regarding new features or updates.
- Marketing Teams — Identify promoters for case studies and testimonials using natural language queries.
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