MCP For Claude Marketplace
AfterShip Returns

AfterShip Returns MCP Connector for Claude

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Returns management automation — manage return requests, RMAs, and labels via AI.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your AfterShip Returns account to your AI agent to unlock professional returns management and customer experience orchestration. From auditing pending return requests to approving RMAs and generating shipping labels, your agent handles your reverse logistics through natural conversation.

What you can do

  • Return Request Management — List and audit return requests from customers and check their approval status
  • RMA Orchestration — Retrieve detailed technical metadata for specific RMAs, including item details and reasons for return
  • Label Generation Support — Monitor shipment creation and retrieve tracking information for return packages
  • Logistics Oversight — Mark items as received and grade their condition to streamline your warehouse workflow
  • Process Insights — Quickly identify common return reasons or identify bottlenecks in your return policy directly from chat

How it works

  1. Subscribe to this server
  2. Enter your AfterShip API Key
  3. Start managing your returns and monitoring logistics through Claude, Cursor, or any MCP-compatible client

Who is this for?

  • E-commerce Managers — automate return approvals and monitor customer satisfaction trends
  • Warehouse Operations — mark received items and audit grading results effortlessly
  • Customer Support Teams — quickly look up return statuses and provide tracking details to customers
  • Logistics Specialists — audit return shipping costs and label generation success rates
returns-managementrma-processingshipping-labelsreverse-logisticscustomer-experienceautomated-returns

4 tools expose this connector's capabilities to your AI agent.

approve_return

This allows the customer to ship the item back. Authorize a pending return request to immediately trigger generating the return shipping label

get_return_details

Retrieve the granular items, return reasons, and current logistics status for a specific RMA

list_returns

Retrieve pending or historical customer return requests and their processing statuses

receive_items

Record the arrival and physical grading condition of returned items arriving at the warehouse

See how to talk to your AI agent using AfterShip Returns.

List all pending return requests from the last 48 hours.

I've retrieved your pending return requests. You have 5 new inquiries from customers like Sarah J. and Michael B. Would you like to see the return reasons for these items?

Approve return request ID 'ret_abc123'.

I've successfully approved return request ret_abc123. The customer has been notified, and the RMA status is now 'Approved'. Would you like to check if a shipping label was generated?

Show me details for RMA number 'RMA-98765'.

I've retrieved the details for RMA-98765. It includes 2 items: 'Blue Cotton Shirt' (Wrong size) and 'Canvas Tote' (Defective). The return shipment is currently in transit via UPS.

Log in to your AfterShip account, navigate to **Settings** > **API Keys**. You can generate a new API key there. This key works for both Returns and Tracking APIs.

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