Adobe Customer Journey Analytics (CJA) MCP Connector for Claude

Connect your Adobe Customer Journey Analytics (CJA) account to your AI agent to unlock professional omnichannel insights and data orchestration. From managing connections to AEP datasets to retrieving complex cross-channel reports and auditing data views, your agent handles your journey analytics ecosystem through natural conversation.

What you can do

• Omnichannel Reporting — Retrieve cross-channel reports that combine web, app, and offline data in a single request
• Data View Management — List and audit metadata for data views, including all available dimensions and metrics
• Connection Oversight — List and monitor connections between your CJA environment and Adobe Experience Platform datasets
• Filter Orchestration — Manage and list filters (formerly segments) to ensure your analysis is targeted and accurate
• Real-time Journey Tracking — Quickly identify customer behavior patterns across multiple touchpoints directly from chat

How it works

1. Subscribe to this server
2. Enter your Adobe Client ID, Client Secret, and IMS Organization ID
3. Start managing your omnichannel analytics and retrieving journey insights through Claude, Cursor, or any MCP-compatible client

Who is this for?

• Omnichannel Analysts — automate data retrieval across web and offline channels effortlessly
• CX Managers — monitor the complete customer journey and identify friction points on the fly
• Data Engineers — audit CJA connections and data view configurations using simple commands
• Product Owners — retrieve feature engagement data across multiple device platforms instantly